The quality of our products

The company’s mission is to create and sustain long-term relationships with consumers who appreciate unsurpassed craftsmanship and product integrity by providing them with premium footwear.

To this end, the company decided to embark on implementing an ISO9001 Quality Management System. In November 1993 it became the first footwear manufacturing company to be ISO 9001 certified. It is a member of the SATRA Technology Centre in the UK for nearly 20 years and is a holder of permits issued by the South African Bureau of Standards.

As each pair of shoes is made with the same painstaking process, our focus on quality both in design and conformance to the design is of paramount importance. Customers and consumers are assured that products meet with their expectations and objectives. Consistent quality of product and superior customer service form the hallmarks of Dick Whittington’s success.